CAREERS

Digital Support Officer

Main Purpose of the Position:

Responsible for overall company ICT function both for BKK Site and Rayong site

Command Line:

Report to : Procurement and Administration Manager

Principal Accountabilities: 

Network

1. Manage and monitor overall company network
2. Maintain network runs smoothly which covered Network management, E-mail, VPN, IP Phone and Video/Audio Conference.

Software & Database

1. Support program as requested
2. Responsible for backup & recovery Database
3. Coordinate with the IT Service provider (ICT)   

Website

1. Update company website content.
2. Coordinate with Web creator.

Hardware

1. Responsible for all IT Office Equipment eg. PC, Printer, IP Phone.
2. Prepare Mobile phone sim card to staff and also control monthly usage and arrange payment.

Helpdesk support

1. Maintain IT Equipment and support users when problems occurred.
2. Install program/equipment as requested

Overall:

1. Adhere to all company policies, regulations, orders, manuals, procedures, and business code of conducts and ensure that they are fully implemented within job function.

Qualification

Formal Education :

• Bachelor’s degree in Information technology or related field.

Working Experience :

• Minimum of 3 years in IT support function both hardware and software.
• Knowledge in Network, storage management.

Other Requirement : 

• Service minded with good co-ordination skill.
• TOEIC Score at least 550